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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Shimberg

August 14, 2024

5  out of  5
rating by Michelle Shimberg
"We just moved several policies to this State Farm office. Kim was very helpful and most importantly prompt with answers. I look forward to working with them and our needs."
We responded:
"Thank you so much for your kind review of the Dan Nied State Farm Agent team! Kim will be very pleased to hear that she was able to sufficiently help with your insurance needs. Please let us know if we can help with anything further."
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Caohung Le

August 8, 2024

5  out of  5
rating by Caohung Le
"Kim at State Farm was incredibly helpful in securing the insurance we needed. She was professional, knowledgeable, and made the entire process smooth and stress-free. We're grateful for her assistance and highly recommend her services!"
We responded:
"Thank you Caohung for your kind words about Kim and the agency. Kim works very hard as well as the rest of the agency team to provide you with the best customer experience possible. We look forward to helping you with your insurance and financial protections needs for many years to come."
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Steven Griffith

July 29, 2024

5  out of  5
rating by Steven Griffith
"Kim was fantastic. Helped me get 6 cars and homeowners policy done. Very professional and patient."
We responded:
"Thank you Steven for the kind words about Kim. We are especially grateful to have earned your business back and appreciated the opportunity again to serve you and your families insurance and financial protection needs."
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Tony Auten

July 9, 2024

5  out of  5
rating by Tony Auten
"Kim was absolutely great to work with, knowledgeable and personable as well."
We responded:
"Thanks you Tony for the nice words about Kim and our office. We pride ourselves on being well-trained and professional which will benefit you with all of your insurance and financial protection needs."
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Malik Mckinney

June 27, 2024

5  out of  5
rating by Malik Mckinney
"I was help by agent Kim and she made sure my problem got handled all the way and as quickly as possible"
We responded:
"Thank you, Malik for taking the time to leave Dan Nied State Farm Agent a five-star review! Kim will be very please to hear she made your insurance experience seamless. Pease let us know if we can help with anything further. – Dan "
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Julia Helms

June 24, 2024

5  out of  5
rating by Julia Helms
"I have been with State Farm for years and have always received excellent service. As an example, I called Kim today to update my insurance coverage and she promptly took care of it. Within minutes my new policy was in place. The personal, caring service I received is remarkable. Thank you Kim!"
We responded:
"Thank you Julia for the kind words about Kim. Her and the rest of the team are committed to giving you the best customer experience possible. We look forward to serving you for many years."
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dionne durst

June 6, 2024

5  out of  5
rating by dionne durst
"I’ve had insurance through State Farm for roughly 12 years. Dan is my representative. I spoke to Kristin and requested a quote for new insurance for my new car. She was very fast and provided excellent service to me. Thank you, Dan and his staff for great service."
We responded:
"Thank you Dionne for the kind words. We value having the opportunity to have been your agency for all these years. Kristin and the rest of the team will always work hard to continue to earn your business. Thank you again for being a long time customer."
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Jill Hicks

June 6, 2024

5  out of  5
rating by Jill Hicks
"Kim was so efficient and helpful in handling our insurance needs! So nice to make a quick phone call and know things are in order 😊"
We responded:
"Thank you Jill for the kind review. We appreciate the opportunity to serve your insurance and financial protection needs. Best regards."
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ThomNett Family

May 31, 2024

5  out of  5
rating by ThomNett Family
"We worked with Kim Faries to add a home insurance policy. She was professional, courteous and easy to work with. Excellent customer service and an affordable policy. Thank you Kim!"
We responded:
"Thank you very much for the warm words about Kim. She and the rest of my professional team work hard to give the best customer service experience possible. We will continue to strive to help you with all your insurance and financial protections needs in the future."
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Pinal Patel

May 31, 2024

5  out of  5
rating by Pinal Patel
"Helpful and friendly!"
We responded:
"Thank you Pinal for the kind words. We appreciate the opportunity to earn your business and will work hard for all your insurance and financial protection needs."
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Nicole Kaufman

May 30, 2024

5  out of  5
rating by Nicole Kaufman
"Kim helped me with a new renter's insurance policy over the phone and was so kind and helpful! Less than an hour later I already have my policy and am all set. Great experience!"
We responded:
"Thank you Nicole for the kind words. Kim and the rest of the team are dedicated to give you the best experience we can. We look forward to helping you with all your insurance and financial protection needs in the future."
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John Murray

May 29, 2024

5  out of  5
rating by John Murray
"Quick and easy. Kim was great! Nice that they are local as well."
We responded:
"Thank you John for your review and comments about Kim. She works incredibly hard as does the rest of the team to provide you with the best experience possible. We look forward to working with you for all your insurance and financial protection needs."
Profile photo of Jill Kenney

Jill Kenney

May 28, 2024

5  out of  5
rating by Jill Kenney
"Kim has been super helpful! Answering all my questions very thoroughly & with lots of patience!"
We responded:
"Thank you Jill for the kind words about Kim. She is definitely an important member of our team and happy she gave you the experience you deserve. We look forward to earning your business and serving insurance and financial protection needs."
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Bishop McIlwain

May 8, 2024

5  out of  5
rating by Bishop McIlwain
"Katie is simply the best. I now have what I need plus a little extra."
We responded:
"Thank you Bishop for the kinds words. Katie and my team will work hard to earn your business and we appreciate the opportunity to be there for your insurance and financial protection needs."
Profile photo of TANIA ORTIZ

TANIA ORTIZ

May 6, 2024

5  out of  5
rating by TANIA ORTIZ
"Thank you so much Kim! We are truly grateful for all the help you and your team gave us, for our home and vehicle insurance. I would highly recommend you."
We responded:
"Thank you Tania for the kind words. Kim and the rest of the team will work hard to earn your business. We sincerely appreciate the opportunity to serve your insurance and financial protection needs."
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kim jones

May 2, 2024

1  out of  5
rating by kim jones
"Poor customer service. I regret ever switching to this office. A check was given for payment. It was supposed to have been applied to my account. It was not. I was told it would be taken care of. It wasn't. I was told they woud pay fees due to their negleance. They didnt. It was a nightmare. I was only reimbursed $50 not $150. My experience was very poor. Customer relations very poor. Switching office staff didnt help matters either. If you want someone with integrity and great customer service, dont go here!!"
We responded:
"Thank you Kim for your feedback. Paying your bills on time and ignoring lapse notices from the DMV (3) are important life lessons. Our office and State Farm reaches out multiple times to avoid a policy lapse due to payment issues. Unfortunately when someone's policy does lapses, the responsibility falls on the customer. We will continue our process of communicating with clients to avoid this. We wish you the best with your next insurance carrier."
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Fynesse Smith

April 25, 2024

5  out of  5
rating by Fynesse Smith
"Moved to a different state and needed to transfer my insurance. Kim was right on it. Got everything taken care of in no time!"
We responded:
"Thank you Fynesse for the kind words. We pride ourselves on relocations and making the process go smoothly. We look forward to serving your insurance and financial protections needs. "
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Tia Little

April 17, 2024

5  out of  5
rating by Tia Little
"State farm has really been good to me for all of my insurance needs over the years. I am satisfied. I want to give a special shout out to Kim for her patience, care and professionalism. Thank you"
We responded:
"Thank you Tia for taking time to write a nice review. Kim and the team appreciate helping you with your insurance and financial protection needs."
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Brian Gilbert

April 17, 2024

5  out of  5
rating by Brian Gilbert
"Kim has been great in helping with the transition to a better insurer. She is very responsive and efficient. Appreciate all the time and effort, thank you Kim!!!"
We responded:
"Thank you Brian for taking the time to write this review. Kim is a great addition to the team and we appreciate the opportunity to work with you for your insurance and financial protection needs."
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Dale Warren

April 15, 2024

5  out of  5
rating by Dale Warren
"Friendly and fast on all my insurance needs, home, auto and motorcycle."
We responded:
"Thank you Dale! We appreciate the opportunity to earn your business and will continue to work our best for your insurance and financial protection needs."
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Sandra Dorton

April 10, 2024

5  out of  5
rating by Sandra Dorton
"The very best customer service, fantastic agents. I would not go anywhere else for insurance. My family has trusted Dan Nied State Farm with their insurance needs. I highly recommend trusting them with your insurance needs."
We responded:
"Thank you Sandra for the awesome review! We appreciate and value your trust in servicing your insurance and financial protection needs."
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Jean DeWulf

April 9, 2024

5  out of  5
rating by Jean DeWulf
"Great place for all your insurance and finance needs. Always so knowledgeable, friendly and helpful!"
We responded:
"Thank you Jean! Your confidence in our team is most appreciated."
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Sandy Mesquita

April 8, 2024

5  out of  5
rating by Sandy Mesquita
"I have been a customer for many years and have never been disappointed. The office staff is wonderful and have always provided quick and outstanding customer service and support with any needs. I highly recommend."
We responded:
"Thank you Sandy for the kind words. Having positive feedback from long term customers like you is very much appreciated. Thank you again for allowing us to service your insurance and financial protection needs."
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Sara Wahab

April 8, 2024

5  out of  5
rating by Sara Wahab
"Fantastic team of people. They are very helpful , fast and detailed. Highly recommend"
We responded:
"Thank you Sara! We appreciate your confidence in us and look forward to continuing to service your insurance and financial protection needs."
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Rodney Wallace

April 4, 2024

5  out of  5
rating by Rodney Wallace
"Very helpful and expeditious."
We responded:
"Thank you Rodney! We appreciate the opportunity to serve your insurance and financial protection needs."